How do I get my equipment picked up?
Please contact your Local Service Center to arrange a pickup.
How do I read my bill?
We understand that when you receive your bill from Lincare you may have questions. View our guide to help you understand the different sections of your bill and billing codes. You can also view our Billing Frequently Asked Questions which includes a list of common questions we receive related to patient bills.
How can I verify the amount of my auto pay? Or recurring payments?
Please call 1-800-284-2006 and press 4 to speak with a representative about this information. Alternatively, you can login to online bill pay here.
My insurance hasn't received a claim from Lincare yet and I've had my supplies for over a month. Why?
Medicare and other insurance companies require specific documentation from third parties, such as your prescribing practitioner, prior to us billing the claim. Once the required documentation is received, Lincare will submit a claim to your insurance company.
What is the return policy for PAP supplies?
You have 60 days to return unopened supplies. Contact our PAP supply department at 888-544-2715 for a return label to mail back the supplies.
When will I receive my refund check?
It usually takes 7-10 business days to receive your refund check via mail.
Why am I receiving calls from Lincare?
You may receive calls about a past due balance, supply reorder, follow-up by a center after setup, a prescription-related question or even a request for a follow-up from your physician.